TERMS AND CONDITIONS

at Ha's / at Ha’s Saigon — Công Ty TNHH Thương Mại và Dịch Vụ HAANDTHA

Effective Date: October 1, 2025 | Last Updated: July 20, 2026

These Terms and Conditions ("Terms") are issued by HAANDTHA Trading and Services Company Limited (Tax Identification Number: 0319163979), with its registered office at Mezzanine Floor - Level 1, 187/14-15 Dien Bien Phu Street, Tan Dinh Ward, Ho Chi Minh City, Vietnam.

Operating under the brand names "at Ha's" and "at Ha's Saigon" and “Turmeric Boutique” (collectively referred to as "HAANDTHA," "the Company," "we," "us," or "our"), HAANDTHA owns and operates the website athassaigon.com, turmericafteryoga.com and the at Ha's yoga studio (collectively, the "Platform").

Please read these Terms carefully before creating an account, making a booking, or purchasing any of our products or services.

By creating an account, making a booking, purchasing a class pass or membership, or otherwise accessing or using the Platform in any manner, you ("you," "Customer," or "User") acknowledge that you have read, understood, and agree to be bound by these Terms, together with our Membership Rules, Booking & Studio Policy, Payment Policy, and Privacy Policy published on the Platform (collectively, the "Agreement").

If you do not agree to any part of the Agreement, you must not access or use the Platform or any of our products or services.

1. DEFINITIONS AND STRUCTURE OF THE AGREEMENT

1.1 The Agreement between you and HAANDTHA governs your access to and use of the Platform and our services. It consists of, and should be read together with, the following documents, each of which forms an integral part of the Agreement:

• These Terms and Conditions;

• Membership, Booking & Studio Policy, which sets out the specific terms applicable to class bookings, class passes, memberships, class cancellations, and studio rules of conduct, and also constitutes the Company's standard form contract for the provision of continuous services in accordance with the applicable consumer protection laws;

• Payment Policy; and

• Privacy Policy, which governs how we collect, use, disclose, and otherwise process your personal data.

1.2 In the event of any direct conflict between these Terms and the Membership, Booking & Studio Policy with respect to a matter specifically governed by the latter (such as class cancellations, no-shows, or membership termination), the Membership, Booking & Studio Policy shall prevail to the extent of such conflict.

For all other matters, these Terms shall govern.

1.3"Services" means the classes, courses, workshops, private or group sessions, wellness experiences, class passes, membership plans, gift cards, and any other products or services offered by HAANDTHA from time to time, whether booked online through the Platform or purchased directly at our studio.

1.4 "Content" means all information, links, features, data, text, images, graphics, music, audio, videos (including live streams), messages, tags, programs, software, and any other materials made available through the Platform.

2. ELIGIBILITY AND ACCOUNT REGISTRATION

2.1 To book classes or purchase Services online, you may register for an account using accurate and up-to-date information or, where available, make a booking as a guest. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us promptly at athas.saigon@gmail.com if you become aware of any unauthorized access to or use of your account.

2.2 HAANDTHA shall not be liable for any loss or damage arising from your failure to keep your login credentials secure, except to the extent such loss or damage results from our negligence or other fault. Nothing in these Terms excludes our liability for events occurring before you notify us of unauthorized access where such exclusion is prohibited by applicable law.

2.3 Customers under the age of 18 may register for and use the Services only with the consent of a parent or legal guardian and through that parent or legal guardian's account. The parent or legal guardian must also sign the liability waiver set out in the Membership, Booking & Studio Policy.

2.4 HAANDTHA reserves the right to refuse any account registration request or restrict access to the Platform where reasonably necessary to comply with applicable laws or to protect the safety, security, and orderly operation of the studio, provided that such actions are taken on reasonable, objective, and non-discriminatory grounds.

3. CONTENT ON THE PLATFORM

3.1 The Content is provided in good faith for general informational and non-commercial purposes. While HAANDTHA takes reasonable steps to ensure that the Content is accurate and up to date, we do not warrant or guarantee that all Content is complete, current, accurate, or free from errors. The Content may be modified, updated, or removed from time to time without prior notice.

3.2 You may not copy, reproduce, distribute, publish, display, modify, or otherwise use any Content for commercial purposes without our prior written consent, except where such use is permitted by applicable law for personal, non-commercial, or educational purposes.

4. INTELLECTUAL PROPERTY RIGHTS

4.1 The Platform and all Content made available on or through it are owned by, or licensed to, HAANDTHA and are protected under the intellectual property laws of Vietnam and applicable international treaties to which Vietnam is a party. Except as expressly provided in these Terms, nothing in the Agreement grants or transfers to you any right, title, or interest in or to the Platform or the Content.

4.2 Where you download Content for your personal, non-commercial use, HAANDTHA grants you a limited, non-exclusive, revocable, and non-transferable licence to use such Content solely for that purpose. Ownership of, and all intellectual property rights in, the downloaded Content remain vested in HAANDTHA or its licensors. You may not sell, sublicense, distribute, reverse engineer, decompile, modify, or otherwise exploit the downloaded Content in any manner without our prior written consent.

4.3 If you believe that your intellectual property rights have been infringed through the Platform, please contact us at athas.saigon@gmail.com with sufficient details to enable us to investigate and verify your claim.

5.USER CONDUCT AND USER-GENERATED CONTENT

5.1 You must not upload, post, transmit, or otherwise make available through the Platform any content that is unlawful, obscene, defamatory, threatening, infringes the rights of any third party, or is otherwise likely to expose HAANDTHA or any third party to legal liability.

5.2 HAANDTHA is not responsible for any content submitted or posted by Users. However, we reserve the right, at our sole discretion, to remove or disable access to any content that we reasonably believe violates these Terms or applicable law.

6. LINKS TO THIRD-PARTY WEBSITES

The Platform may contain links to third-party websites. Such links are provided solely for your convenience and do not constitute an endorsement, approval, or sponsorship by HAANDTHA of those websites or their operators. HAANDTHA has no control over, and assumes no responsibility or liability for, the content, policies, practices, or operation of any third-party websites linked to or from the Platform.

7. CHANGES TO THE PLATFORM AND THESE TERMS

7.1 We may update, modify, suspend, or discontinue any Content or features of the Platform at any time where reasonably necessary for legitimate operational, technical, legal, or business purposes. Beta or experimental features may differ from the final or commercial release.

7.2 If we amend these Terms in a manner that materially affects the terms of any Services you have already purchased or subscribed to, we will publish the updated Terms on the Platform and, if you hold an active membership or valid class pass, provide notice by email or through an in-app notification at least seven (7) business days before the changes take effect.

Your continued use of the Platform after the notice period constitutes your acceptance of the amended Terms. However, if the changes materially and adversely affect your rights or obligations, you may terminate your active membership in accordance with Section 5 (Continuous Service Membership Plans) of the Membership, Booking & Studio Policy without penalty. In such cases, you will only be required to pay for the Services used up to the effective date of termination.

Nothing in this Section permits HAANDTHA to unilaterally change the price, scope, or duration of any Service that has already been fully paid for and is being provided to you, except where such changes are expressly permitted by applicable law.

7.3 You are encouraged to review the Platform regularly to stay informed of any updates to these Terms.

8. DISCLAIMER OF WARRANTIES

8.1 The Services and the Platform are provided on an "as available" basis. To the fullest extent permitted by applicable law, HAANDTHA makes no representations, warranties, or guarantees that the Services are suitable for any particular purpose, except as expressly stated in the Membership, Booking & Studio Policy.

Nothing in this Section excludes or limits any warranty, guarantee, statutory right, or liability that cannot be excluded or limited under applicable law, including our obligations in respect of the quality of the Services actually provided, as required under Articles 8 and 21 of the Law on Protection of Consumers' Rights or any other applicable legislation.

8.2 You acknowledge that participation in physical activities involves inherent risks. Section 7 (Health, Safety and Assumption of Risk) of the Membership, Booking & Studio Policy sets out how those risks are allocated between you and HAANDTHA.

9. LIMITATION OF LIABILITY AND INDEMNIFICATION

9.1 To the fullest extent permitted by applicable law, HAANDTHA's aggregate liability to you for any claim arising out of or in connection with the Platform or the Services shall not exceed the total fees you have paid for the Service giving rise to the claim, except in respect of:

(a) liability for death or personal injury caused by the proven intentional misconduct or negligence of HAANDTHA or its employees;

(b) liability arising from any breach of our obligations relating to the protection of your personal data;

(c) any liability that cannot be limited or excluded under the laws of Vietnam; or

(d) fraud or wilful misconduct.

9.2 HAANDTHA shall not be liable for any indirect, incidental, consequential, special, or punitive loss or damage (including loss of business opportunity or profits), except where such loss or damage results from our fault or from a breach of obligations that cannot be excluded or limited under applicable law.

9.3 You agree to indemnify and hold harmless HAANDTHA from and against any reasonable claims, losses, liabilities, damages, and expenses (including reasonable legal fees) arising directly from:

(a) your breach of the Agreement;

(b) your misuse of the Services;

(c) any content you upload, post, or otherwise make available through the Platform; or

(d) your violation of applicable law or the rights of any third party.

This indemnity does not apply to any claim arising from HAANDTHTA's breach of the Agreement or from our negligence, fault, or other wrongful act.

9.4 Nothing in the Agreement excludes or limits your right to bring a claim against HAANDTHA, to lodge a complaint with the competent consumer protection authorities, or to initiate proceedings before the competent courts of Vietnam, in accordance with applicable law.

10. GOVERNING LAW AND DISPUTE RESOLUTION

10.1 The Agreement shall be governed by and construed in accordance with the laws of Vietnam.

10.2 In the event of any dispute arising out of or in connection with the Agreement, the parties shall first seek to resolve the dispute through good faith negotiations and, where appropriate, mediation.

If the dispute cannot be resolved within a reasonable period, either party may refer the matter to the competent courts of Vietnam in accordance with the Civil Procedure Code. For consumer disputes, jurisdiction shall include, where applicable under Vietnamese law, the court of the consumer's place of residence.

Nothing in the Agreement limits or restricts your statutory right, as a consumer, to choose the competent forum for resolving disputes where such right is provided under the laws of Vietnam.

11. SEVERABILITY AND ENTIRE AGREEMENT

11.1 If any provision of the Agreement is found to be unlawful, invalid, or unenforceable by a court or other competent authority, that provision shall be deemed severable from the remainder of the Agreement and shall be enforced to the maximum extent permitted by applicable law. The remaining provisions shall continue in full force and effect.

11.2 The Agreement (as defined in Section 1) constitutes the entire agreement between you and HAANDTHA regarding your access to and use of the Platform and the Services, and supersedes all prior or contemporaneous agreements, understandings, representations, and communications, whether oral or written, relating to the same subject matter.

12. CONTACT

HAANDTHA Trading and Services Company Limited

Operating under the brands at Ha's / at Ha's Saigon / Turmeric Boutique

M & 1st Floor , 187/14–15 Dien Bien Phu Street, Tan Dinh Ward, Ho Chi Minh City, Vietnam

Email: athas.saigon@gmail.com  |  Phone: 090 669 0401 / 090 397 0921  |  Website: athassaigon.com